Support

The experts at Network Consulting Group help escalate trouble tickets and resolve billing issues. We are a single point of contact across all your locations and providers for pricing, adds, moves, and changes.

Contact your NCG representative directly or contact:

Support
1-800-724-1050
support@ncgtelecom.com

Please provide the following to initiate a support ticket.

Company Name*
Type of Service*
Circuit Identification*
Carrier Account Number*
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
On site contact name*
First Last
On Site Phone Number*
On site Email*
On Site Mobile # (Required if voice lines are down)
Describe the problem.
Please provide samples that are within 24 hours.
Calling TN ( telephone number )
Called TN*
Time of call*
Symptom*

Support

Contact your NCG representative directly or contact:

Please provide the following to initiate a support ticket.

Describe the problem. Please provide samples that are within 24 hours.

Describe the problem.
Please provide samples that are within 24 hours.